Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Remmick

Carol Remmick

January 30, 2025

5  out of  5
rating by Carol Remmick
"This is a tremendous insurance office! Over the years, Val and Alice, the Dynamic Duo, have helped me with car insurance, accidents, home-owners policy and life insurance policy. They have been super helpful in making my life easier. You can email, call or stop at the office and they are right there to handle everything. Very knowledge, friendly and caring. If they were unsure about something, they would find the answer ASAP. They give straight forward answers and offer alternative actions to consider that would be best for you. Right now, Val is working with me on my life insurance policy. She has answered all my questions and that greatly puts my mind at ease. With out Val I would not know what to do. I can't say enough good things about them and I HIGHLY RECOMMEND them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Amy Selick

Amy Selick

October 28, 2024

5  out of  5
rating by Amy Selick
"Alice and Valerie are amazing. After a minor accident, I called to file my claim and they were beyond amazing. They guided me through the process and answered all of my questions. Overall, I feel secure and valued as a customer. They have truly made managing my car insurance a stress-free experience, and I highly recommend them to anyone looking for reliable coverage!"
We responded:
"Having your first accident can be a scary experience. We are glad that you were not hurt. I am happy that we made your claim experience an easy one. Let us know if you need anything else. Stay Safe"
Profile photo of Robert Vetro

Robert Vetro

September 28, 2024

5  out of  5
rating by Robert Vetro
"Valerie is absolutely fantastic. I called State Farm's emergency roadside assistance because my car needed towed. The company that runs that service for State Farm wanted to charge me for the tow even though that service is covered by my insurance policy. I called Valerie to let her know what was going on and she got on it immediately. It turned out that somehow my having that service was not known to that company (Valerie assured me she would have that rectified) and the only way I could get the service I requested was to pay their fee and then seek reimbursement from State Farm afterward (Valerie was willing to cut me a check that day). At the time I couldn't afford to do that so Valerie made numerous phone calls and was finally able to locate an independent towing company that would do the tow and drop me home afterward. Valerie paid for this service out of her own pocket. What she did for me was amazing and I can't thank her enough. You couldn't find a better insurance agent than Valerie Mastay."
We responded:
"Robert I appreciate your kind words. I am always here to help. I could not let you be stranded. In these tough economic times, I did not want you to pay cash out of pocket and wait to be reimbursed since you have the towing coverage. I do want to point out that I was able to get the towing company to agree to sending me/State Farm the bill instead of you. State Farm gives me the authority to pay small claims, and I paid the towing claim with a State Farm claims check. I hope your car is back up and running."
Profile photo of Kristy Kitchener

Kristy Kitchener

January 20, 2023

5  out of  5
rating by Kristy Kitchener
"Valerie has been great to work with while switching my insurances. She was great about answering all of my questions, taking her time with me and made making the switch simple and super fast!"
We responded:
"Kristy, I am glad I was able to help save you money and make the process of switching an easy one. I do appreciate the kind words. I look forward to helping you in the future. Don't hesitate to call with any questions. "
Profile photo of Michael Funfar

Michael Funfar

December 24, 2022

5  out of  5
rating by Michael Funfar
"This is a tremendous insurance office! I just moved to a house (from a townhouse). Val and her team (particularly Alice) made things as seamless as they could be from an insurance standpoint. After repeatedly being contacted by my new mortgage company about my new insurance policy, I never once had to intervene. Alice handled everything for me in a proactive manner (I had emailed about an issue and she had already taken care of it)! When it comes to insurance, often it's easier to just go with the cheapest quote. As long as Val and Alice are doing their amazing work though, it is well worth the price paid (which is competitive, I might add). I cannot say enough good about their work and thank them for making my life easier during such a large transition in my life! HIGHLY RECOMMEND!"
We responded:
"Mike, I appreciate your kind words. I am happy that we were able to help with making your home buying experience a little easier. Alice has over 25 years of experience. We are always here to help, and make sure your insurance needs are taken care of. "
Profile photo of Krystina C

Krystina C

December 8, 2022

5  out of  5
rating by Krystina C
"Excellent service over the years. Would highly recommend!"
We responded:
"Thank you for the nice review, I appreciate it very much. We are always here to help "
Profile photo of Rac Maloy

Rac Maloy

November 23, 2022

5  out of  5
rating by Rac Maloy
"I have personally known Val and Alice since i was a young lady and they both have helped me through some of the worst and best of times of my life by providing expertise on Life insurance and Auto products. They are both kind souls and will be with you through thick and thin. Give them a call! You wont be disappointed :)"
We responded:
"Racquel, I am glad we were able to help you again. As you know we are always here to help. I appreciate your kind words. We wish you the best of everything. Val"
Profile photo of C.C.

C.C.

March 4, 2022

5  out of  5
rating by C.C.
"I have insured my car(s) and home with Valerie for several years now. Val and Alice are always so friendly and helpful. I'm always very satisfied with the help and services they provide. Thank you ladies, you're wonderful!!"
We responded:
"You're Welcome. We are always here to help in any way we can. Thank you for allowing us to provide for your insurance needs."
Profile photo of Ryan “Rye Guy” Garrity

Ryan “Rye Guy” Garrity

February 25, 2022

5  out of  5
rating by Ryan “Rye Guy” Garrity
"Alice was a very big help when I swapped out vehicles. She made the process very easy and productive."
We responded:
"Thanks Ryan for your kind words, I appreciate it. I am glad we were able to make assisting you with your insurance needs such a positive experience."
Profile photo of Marie-Louise

Marie-Louise

October 23, 2020

5  out of  5
rating by Marie-Louise
"Never had any problems with Auto or Home Owners claims."
We responded:
"Marie-Louise I am happy you were satisfied with the service. I appreciate the review. Thanks Val"
Profile photo of Racquel Maloy

Racquel Maloy

June 6, 2020

5  out of  5
rating by Racquel Maloy
"Outstanding Customer Service. Have seen me throughout the years and continues to provide me with what i need. Her and Alice are the best dynamic duo ever!!"
We responded:
"We appreciate the kind words. We are grateful to have you as a client. Look forward to speaking with you soon. Thank you for the review."
Profile photo of Ken Milko

Ken Milko

February 6, 2020

5  out of  5
rating by Ken Milko
"Great Agent and wonderful service!!"
We responded:
"Ken, thanks for the kind words. I look forward to seeing you soon."
Profile photo of Bill Heb

Bill Heb

February 18, 2019

5  out of  5
rating by Bill Heb
"Val's office is great!!!! Willing to help!!!!!"